Information we collect
When you join the Klintara first-access list, we collect the email address you provide. If you create an account, we also store your email address, a securely hashed password and your sign-in sessions. When you place an order as a guest or signed-in customer, we store the checkout email, order reference, purchase details, shipping information and the payment status PayPal returns to us — we never see or store your card details. If you use the contact form we store your name (if given), email address, chosen topic and message so a person can reply. Our server may also process standard technical information such as IP address, browser type, request time and the security logs needed to operate and protect the site.
We also use Amplitude, an analytics service, to understand how the site is used — pages viewed, buttons clicked and session recordings of on-site activity. This data is tied to a random device identifier, not your name, and form fields are not captured as you type. It helps us fix what is broken and improve what is not.
How we use it
We use your email address to send launch news, product-test updates and first-access information. Technical data is used for site delivery, fraud prevention, troubleshooting and security. We do not sell personal information.
Your choices
You may unsubscribe from marketing at any time. You can also delete your own data without asking anyone: sign in at your account and choose Delete my data. That immediately erases your account, any reviews you wrote and your first-access subscription. Captured orders are retained because tax and consumer-protection law requires it.
You may also ask to access, correct or delete your information by contacting [email protected]. Rights vary by location and will be honored where applicable.